Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Tull

James Tull

February 26, 2026

5  out of  5
rating by James Tull
"Mone was a great customer service person. She was kind, thorough, and got me the best policy. I saved over $50.00 a month. I'm in a great mood now. Thanks Mone !!!"
Profile photo of Yasmin Avila

Yasmin Avila

February 25, 2026

5  out of  5
rating by Yasmin Avila
"I was looking for a new insurance company as I wasn’t happy with the one I had, thanks God I found Glenda López from State Farm, With patience and excellent customer service, she helped me find a much better option for me and my family. Now all of my cars are insured with State Farm, and we are very happy with both the prices and the service. I highly recommend her, she is an outstanding professional!"
Profile photo of Kaleb Lucas

Kaleb Lucas

February 24, 2026

5  out of  5
rating by Kaleb Lucas
"I had a positive experience obtaining renters insurance. Carmen was very attentive and helped me get a new policy in time for my apartment’s leasing office. She is always professional and easy to reach."
We responded:
"Hello Kaleb, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again!"
Profile photo of Tina Weaver

Tina Weaver

February 20, 2026

5  out of  5
rating by Tina Weaver
"Bob is a pleasure to work with! He assisted our family in assessing all of our insurance requirements which resulted in updated/new policies at tremendous savings. We highly recommend consulting with Bob for your insurance needs."
We responded:
"Hey Tina, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon."
Profile photo of Christopher Muscelli

Christopher Muscelli

February 19, 2026

5  out of  5
rating by Christopher Muscelli
"Glenda was very nice and professionally inclined. Gave me great service. Good job Glenda👍"
We responded:
"Dear Christopher, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
Profile photo of Alana Andrews

Alana Andrews

February 19, 2026

5  out of  5
rating by Alana Andrews
"Mone was an absolute gem. She was so personable and made my experience very comfortable and understandable for me. I appreciate great customer service when I receive it and Mone was definitely top tier with her customer service. Thank you so much for your time and patience with me."
We responded:
"Wow, thank you for the 5-star review, Alana! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Gloria Canales

Gloria Canales

February 11, 2026

5  out of  5
rating by Gloria Canales
"It is a pleasure to work with Glenda, her expertise ensures that all necessary information is provided. This level of helpfulness greatly assists in making informed decisions. I appreciate her commitment to guiding me towards the most suitable options. Her thorough approach is truly commendable. Gracias Glenda!"
We responded:
"Gloria, We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions.
"
Profile photo of Mylord Ease

Mylord Ease

February 2, 2026

5  out of  5
rating by Mylord Ease
"Mone has been of great help to me selecting my auto insurance. The individual has a soft tone when dealing with me. I do appreciate the individual approach of chatting. The individual is a great asset. Mone, thank for your service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Bob Willetts’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Steph

Steph

January 26, 2026

5  out of  5
rating by Steph
"Glenda was instrumental in ensuring a smooth insurance transfer being an out of state customer. She was able to work with my previous State Farm agent to switch over my policy. She also answered ally questions and explains the differences in insurance between the 2 states ."
We responded:
"Hi Steph, Thanks for the great review! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!"
Profile photo of Warra Foster

Warra Foster

December 17, 2025

5  out of  5
rating by Warra Foster
"Mone' at State Farm has been a real blessing. My son turned 16 & was added to my old insurance policy almost tripling the cost. I received a rate from Mone' with basically the same benefits saving me over a thousand dollars. Thank you Mone' for your great service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Shella Tengen

Shella Tengen

December 4, 2025

5  out of  5
rating by Shella Tengen
"Better explanation"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Barb Smith

Barb Smith

November 19, 2025

5  out of  5
rating by Barb Smith
"After my car collided with a guardrail, I immediately submitted a claim--my first ever! The process could not have gone smoother. State Farm was very responsive to my emails and calls. I was only recently transferred to Bill Willett's office so was pleasantly surprised when I received a nice voicemail inquiring if everyone was ok and to reach out if there was anything he could do. There were no hassles or hoops to jump thru. I hope I don't need to submit any more claims but am confident of the great service I'll receive from Mr. Willett's office and State Farm.
Separately, I received a Thanksgiving card from Mr. Willett/State Farm -- nice touch!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of William Newbrough

William Newbrough

November 12, 2025

5  out of  5
rating by William Newbrough
"I was very impressed with the service and efficiency of Bob Willett's team - especially Carmen Ivy who has assisted me with a number of requests. Carmen is always helpful, cheerful and effective in addressing the issue at hand. Thank you Bob & Carmen!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Edith Clipper

Edith Clipper

October 31, 2025

5  out of  5
rating by Edith Clipper
"Glenda
I am writing to express my sincere gratitude for your outstanding assistance with my car insurance inquiry. Your patience and expertise truly made a difference. You patiently waited while I gathered my information, and each time I reached out, your eagerness to support me and answer my questions made me feel genuinely valued.
After over 30 years with another insurance provider, my experience with you has completely changed my perspective. Your exemplary customer service has instilled confidence and ease in me. Thanks to your guidance, I was able to bundle my cars and home insurance and feel that my grandson and I are fully covered. The transition was effortless, and I can't thank you enough!

Edith"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of REB

REB

October 10, 2025

5  out of  5
rating by REB
"I needed to switch insurance providers for my two cars because I was not satisfied with my previous one.I was put in contact with Glenda through an app I found that helps you find the best price for car insurance. Glenda helped me walk through all the questions with me to get the coverage I needed for my two cars. I am thoroughly satisfied with the new price I will be paying as well as the service Glenda provided. It was a pleasure doing business with her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rita K

Rita K

October 7, 2025

4  out of  5
rating by Rita K
"They just inherited me because my decades-long SF agent retired. I’ve just added a car to our coverage —I’ve worked with Glenda, communicating regularly and looking at the most cost-effective options; not entirely possible with a young, male new driver, but Glenda tried every which way. She was responsive to my calls and emails, answering my questions and sharing information. She has been a pleasure to work with.
I am withholding a star because I’ve only been with this office for a very short while. I’ve had SF for a very long time and expect quality customer service. I am confident I will continue to get that."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
Profile photo of Larry Fleming

Larry Fleming

October 7, 2025

5  out of  5
rating by Larry Fleming
"Carmen is caring, detail oriented, efficient, and caring. I had the same State Farm agent for 40 years. When he retired, I was transferred around (twice). Carmen was the first State Farm employee who listened and / or cared. She's great."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of pearl ward

pearl ward

September 22, 2025

5  out of  5
rating by pearl ward
"Thanks Connie for all your help with transitioning me into my new car. You are amazing at what you do. I appreciate you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of ed tolbert

ed tolbert

September 4, 2025

5  out of  5
rating by ed tolbert
"Carmen displayed excellent attention to detail when completing full coverage service for my client. I would highly recommend that you ask for CARMEN by name. Thanks a lot! Your efforts are truly appreciated."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Aryana Khalid

Aryana Khalid

August 11, 2025

5  out of  5
rating by Aryana Khalid
"Carmen was easy to work with as we were switching policies. I appreciated her responsiveness to what we needed and getting the work done in a very timely fashion. Thank you Carmen!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of April Pierce-Willetts

April Pierce-Willetts

July 11, 2025

5  out of  5
rating by April Pierce-Willetts
"⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about Bob Willetts and his State Farm team. I have my car insurance, life insurance, and E&O coverage through them, and the service has been outstanding across the board. Bob takes the time to explain everything clearly and helps me feel confident about my choices. He’s professional, knowledgeable, and genuinely cares about his clients. Everyone in the office is friendly and responsive—I always feel well taken care of. I highly recommend Bob for anyone looking for reliable and thoughtful insurance support."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! You're my favorite!"
Profile photo of stephany castillo

stephany castillo

June 27, 2025

5  out of  5
rating by stephany castillo
"Maria helped me with all my insurance needs she has great customer service. She answered all my questions"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Erick Bolanos

Erick Bolanos

June 26, 2025

5  out of  5
rating by Erick Bolanos
"Huge thanks to Glenda for helping me with my insurance at State Farm! She made the entire process smooth and stress-free, explaining everything clearly, making sure I had the right coverage, and taking care of all the details. I truly appreciate her support and guidance. Couldn’t have done it without her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"